Journal profile · MANAGEMENT
Total Quality Management & Business Excellence
ISSN 1478-3363 · eISSN 1478-3371 · Taylor & Francis
Total Quality Management & Business Excellence: CAS Zone 4 · Management (2025 upgraded edition); impact factor 3.91; JCR Q2 (journal website); hybrid open access; APC charged, amount not published; median 222 days to acceptance (99 articles, last 24 months); acceptance rate 8% (journal website); 63 articles in 2025; indexed in SSCI and Scopus.
Scope
Aims, scope and focus
Total Quality Management & Business Excellence is published by Taylor & Francis and is in Zone 4 of Management in the CAS Journal Ranking (2025 upgraded edition). By OpenAlex counts of its recent articles, its largest topics are Quality and Supply Management, Customer Service Quality and Loyalty and Quality and Management Systems, together about 39.3% of its articles. (generated from OpenAlex topic counts and CAS ranking data)
Total Quality Management & Business Excellence is an international journal which sets out to stimulate thought and research in all aspects of total quality management and to provide a natural forum for discussion and dissemination of research results. The journal is designed to encourage interest in all matters relating to total quality management and is intended to appeal to both the academic and professional community working in this area. Total Quality Management & Business Excellence is the culture of an organization committed to customer satisfaction through continuous improvement. This culture varies both from one country to another and between different industries, but has certain essential principles which can be implemented to secure greater market share, increased profits and reduced costs. The journal provides up-to-date research, consultancy work and case studies right across the whole field including quality culture, quality strategy, quality systems, tools and techniques of total quality management and the implementation in both the manufacturing and service sectors. No topics relating to total quality management are excluded from consideration in order to develop business excellence. Referee Evaluation Form Peer Review Policy: All articles in this journal have undergone rigorous peer review, based on initial editor screening and anonymous double-anonymized review.
From the journal's Aims & Scope
Research area (LetPub): MANAGEMENT
Editor-in-chief Jacob Kjær EskildsenPublisher website
Editorial board by country: none in mainland China; most named United Kingdom 1, Germany 1, Denmark 1, United Arab Emirates 1 (4 members with a country) Editorial board ↗Publisher website ·
Main research topics OpenAlex counts of recent articles; shares are approximate
- Quality and Supply ManagementBusiness, Management and Accounting20.1%
- Customer Service Quality and LoyaltyBusiness, Management and Accounting10.2%
- Quality and Management SystemsBusiness, Management and Accounting9.1%
- Legal and Regulatory AnalysisSocial Sciences6.2%
- Linguistic, Cultural, and Literary StudiesSocial Sciences6.2%
- Military Technology and StrategiesEngineering6.2%
- Innovation and Knowledge ManagementBusiness, Management and Accounting6.2%
- Accounting and Organizational ManagementBusiness, Management and Accounting3.2%
Rankings & indexing
CAS ranking and database indexing
CAS Journal Ranking
CAS Journal Ranking, upgraded edition (March 2025)Management Zone 4
| Level | Category | Zone |
|---|---|---|
| Major | Management | Zone 4 |
| Minor | Management | Zone 4 |
Top journal: noReview journal: no
CAS Xinrui Journal Ranking (March 2026)Management Zone 2
| Level | Category | Zone |
|---|---|---|
| Major | Management | Zone 2 |
| Minor | Management | Zone 2 |
Top journal: noReview journal: not marked
CAS Journal Ranking, previous upgraded edition (December 2023)Management Zone 4
| Level | Category | Zone |
|---|---|---|
| Major | Management | Zone 4 |
| Minor | Management | Zone 4 |
Top journal: noReview journal: no
JCR / CiteScore quartiles on the journal's website
- JCR Q2 · best quartile · 2025
- CiteScore Q1 · 2025
Publisher-reported: JCR figures are Clarivate's and CiteScore figures Scopus's to confirm; both are a different system from the CAS zones.Publisher website
Database indexing
SSCIScopusLetPub
International journal early-warning lists: not listed in any editionLetPub
Indexing the journal's website claims
Current ContentsPublisher website
Other: EBSCO, ProQuest, OCLC, ABI/Inform, Educational Management Abstracts, Current Index to Statistics, Educational Research Abstracts, OCLC ArticleFirst Database, OCLC FirstSearch Electronic Collections Online, PIRA International (Management and Marketing)
As the journal's website lists them, not checked against each database; for Web of Science editions the records above apply.
Editions, and major and minor categories, are shown separately and never merged into one zone; check which edition your institution uses before you submit or report.
Metrics
Impact metrics and publication volume
Impact
- Impact factor
- 3.91LetPub ·
- Impact factor (publisher) 2025
- 3.9Publisher website ·
- 5-year impact factor (publisher) 2025
- 3.8Publisher website ·
- CiteScore 2026-06
- 9.4LetPub ·
- CiteScore (publisher) 2025
- 9.4Publisher website ·
- SJR 2026-06
- 0.76LetPub ·
- SJR (publisher) 2025
- 0.76Publisher website ·
- SNIP 2026-06
- 1.37LetPub ·
- SNIP (publisher) 2025
- 1.37Publisher website ·
- h-index
- 113OpenAlex ·
- i10-index
- 1,558OpenAlex ·
- 2-year mean citedness
- 5.33OpenAlex ·
- Self-citation rate
- 10.3%LetPub ·
- Share of gold OA articles
- 12.17%LetPub ·
Volume
- Articles per year
- 65LetPub ·
- Downloads per year (publisher)
- 268,000Publisher website ·
Articles by year OpenAlex count · 2,453 in total · the current year is incomplete
| Year | Articles | Open access | Citations |
|---|---|---|---|
| 2026 | 69 | 15 | 41 |
| 2025 | 63 | 19 | 276 |
| 2024 | 74 | 15 | 780 |
| 2023 | 54 | 12 | 836 |
| 2022 | 62 | 20 | 1,584 |
| 2021 | 61 | 13 | 1,418 |
Sources count differently and were observed at different times, so each source's own value is kept; "publisher" marks figures from the journal's website.
Review & acceptance
Review time and acceptance
Review time from article dates manuscript dates registered with Crossref · to
222 daysMedian, submission to acceptance · P25–P75 159 days – 313 days
- Acceptance to online
- median 11 days (99 articles)
- Submission to online
- median 237 days
- Sample
- 99 articles with submission and acceptance dates (138 in the window); the latest was accepted on
Only articles that were accepted and published are counted, not the time spent on rejected manuscripts, so this usually runs longer than a publisher's "time to first decision".
Other sources
- Acceptance rate (publisher)
- 8%Publisher website ·
- Submission to first decision
- 11 daysPublisher website ·
- First decision after review
- 73 daysPublisher website ·
- Acceptance to publication
- 10 daysPublisher website ·
- Peer review
- Double anonymous peer reviewPublisher website
Community reports come from authors' own submissions (confidence 0.5) and are not a promise from the journal; for publisher figures, the journal's own definitions apply.
Fees & open access
APC and open-access policy
Hybrid open accessLetPub
A subscription journal in which authors can pay to publish their article open access.
| Source | APC | Fee waiver | License | Observed |
|---|---|---|---|---|
| Publisher website | Yes, amount not published | — | — |
A hybrid journal charges the APC only when the author chooses open access; publishing under the subscription model is usually free.
The journal's website is authoritative for fees; sources were observed at different times and each keeps its own value, without averaging.
Submission
Article types and submission policies (journal website)
Policy excerpts from the journal's websiteOpen access, Peer review
- Open access Open access
Total Quality Management & Business Excellence is a hybrid open access journal that is part of the Taylor & Francis Open Select publishing program, giving you the option to publish open access. Publishing open access means that your article will be free to access online immediately on publication, increasing the visibility, readership, and impact of your research. Why choose open access? Increase …
Source ↗Publisher website ·- Peer review SUBMISSION AND REVIEW PROCESS
Peer review policy: All articles in this journal have undergone rigorous peer review, based on initial editor screening and anonymous double-anonymized review. Model summary
For questions and submission of proposals, please contact the Editor in Chief below, with the subject line “Special Issue Proposal TQMBE”: Jacob Kjær Eskildsen, eskildsen@mgmt.au.dk
Source ↗Publisher website ·
Excerpts are quoted from the journal's website; "model summary" lines are written by Workers AI and checked against the text. The journal's website is authoritative.
Profile
Publication details and official links
- Publisher
- Taylor & Francis
- ISSN
- 1478-3363
- Electronic ISSN
- 1478-3371
- Latest issue on the website
- Volume 37, Issue 11-12 (2026)
- Official links
- Journal homepage ↗OpenAlex
- Submission system ↗Publisher website
- Special issues ↗Publisher website
FAQ
Frequently asked questions about Total Quality Management & Business Excellence
What CAS zone is Total Quality Management & Business Excellence in?
In the 2025 upgraded edition of the CAS Journal Ranking, Total Quality Management & Business Excellence is in Zone 4 of Management, and in Zone 4 of the minor category Management. In the 2026 Xinrui edition it is in Zone 2 of Management. Zones from different editions, and from major and minor categories, are not interchangeable.
What is the impact factor of Total Quality Management & Business Excellence?
The latest impact factor listed by LetPub is 3.91; CiteScore 9.4, h-index 113.
How long does peer review take at Total Quality Management & Business Excellence?
Based on the dates recorded on 99 articles published between October 2024 and October 2026 (the last 24 months), the median time from submission to acceptance is 222 days (interquartile range 159–313 days); the journal's website gives an acceptance rate of 8%. Article statistics cover accepted papers only, publisher figures follow the journal's own definitions, and community reports come from authors' own submissions; none is a promise from the journal.
What JCR quartile is Total Quality Management & Business Excellence in?
The journal's website gives JCR Q2 (best quartile). JCR quartiles are Clarivate's to confirm and a different system from the CAS zones; in the CAS ranking the journal is in Zone 4 of Management.
Where are the editorial board members of Total Quality Management & Business Excellence based?
Of the 4 board members whose country the journal's board page names, none are in mainland China; the countries named most often are United Kingdom (1), Germany (1) and Denmark (1). Counted from the institutions listed on the board page; for reference only.
Which databases index Total Quality Management & Business Excellence?
According to LetPub and DOAJ records, Total Quality Management & Business Excellence is indexed in SSCI and Scopus. The journal's website also lists Current Contents; that list has not been checked against each database.
Is Total Quality Management & Business Excellence open access, and what is the APC?
Total Quality Management & Business Excellence is a hybrid journal. For open-access publication: APC charged, amount not published.
Sources and updates
The facts on this page come from LetPub, Publisher website, OpenAlex; every figure is tagged with its source and the date it was observed, and conflicting values are kept per source. LetPub source page: view ↗ (archived 2026-08-25). Last updated: .