Journal profile · HOSPITALITY, LEISURE, SPORT & TOURISM
Journal of Quality Assurance in Hospitality & Tourism
ISSN 1528-008X · eISSN 1528-0098 · Taylor & Francis
Journal of Quality Assurance in Hospitality & Tourism: CAS Zone 4 · Management (2025 upgraded edition); impact factor 2.8 (journal website); JCR Q2 (journal website); subscription journal; APC charged, amount not published; review about 127 days (first decision after review, publisher); acceptance rate 20% (journal website); 128 articles in 2025; indexed in ESCI and Scopus.
Scope
Aims, scope and focus
Journal of Quality Assurance in Hospitality & Tourism is published by Taylor & Francis and is in Zone 4 of Management in the CAS Journal Ranking (2025 upgraded edition). By OpenAlex counts of its recent articles, its largest topics are Customer Service Quality and Loyalty, Diverse Aspects of Tourism Research and Digital Marketing and Social Media, together about 46.6% of its articles. Its main subfields are Sociology and Political Science. (generated from OpenAlex topic counts and CAS ranking data)
The Journal of Quality Assurance in Hospitality & Tourism serves as a medium to share and disseminate new research findings, theoretical development and superior practices in hospitality and tourism. The journal aims to publish cutting-edge, empirically and theoretically sound research articles on quality planning, development, management, marketing, evaluation, and adjustments within the field. Readers of the journal stay up-to-date on the latest theory development and research findings, ways to improve business practices, successful hospitality strategies, maintenance of profit requirements, and increasing market share in this complex and growing field. Comprised of conceptual and methodological research papers, research notes, case studies, and review books and conferences the Journal of Quality Assurance in Hospitality & Tourism offers readers examples of real world practices and experiences that involve: Organizational development and improvement Operational and efficiency issues Quality policy and strategy development and implementation Quality function deployment Quality experiences in hospitality industry Service quality improvement and customer satisfaction Managerial issues, such as employee empowerment & benefits, quality costs, & returns on investment The role and participation of private and public sectors, including residents International, national, and regional tourism; tourism destination sites; arid systems of tourism Allowing readers the opportunity to share experiences and thoughts with colleagues in the field, this journal also contains several columns that examine different and valuable information sources, including: Research notes (significant findings related to the goals of the journal) Dissertations and master's theses abstracts (examining quality assurance & related topics) Book reviews (recently published works that discuss the strengths & structure of the book, subject matter, readability, and discussions about the work's contribution to existing practices and knowledge in the field) Conference reviews (highlighting & discussing specific papers presented at conferences & their importance in the field) Web site reviews (interesting, helpful hospitality & tourism web sites) Peer Review Policy: All research articles in this journal have undergone rigorous anonymized peer review, based on initial editor screening and anonymous refereeing by at least two anonymous referees; reviewers are assigned based on subject expertise.
From the journal's Aims & Scope
Research area (LetPub): HOSPITALITY, LEISURE, SPORT & TOURISM
Editor-in-chief Hanqin Qiu DeanPublisher website
Main research topics OpenAlex counts of recent articles; shares are approximate
- Customer Service Quality and LoyaltyBusiness, Management and Accounting17.3%
- Diverse Aspects of Tourism ResearchSocial Sciences16.9%
- Digital Marketing and Social MediaSocial Sciences12.4%
- Consumer Behavior in Brand Consumption and IdentificationBusiness, Management and Accounting8.5%
- Consumer Retail Behavior StudiesBusiness, Management and Accounting6.5%
- Technology Adoption and User BehaviourDecision Sciences4.6%
- Job Satisfaction and Organizational BehaviorBusiness, Management and Accounting3.5%
- Sport and Mega-Event ImpactsSocial Sciences2.8%
Rankings & indexing
CAS ranking and database indexing
CAS Journal Ranking
CAS Journal Ranking, upgraded edition (March 2025)Management Zone 4
| Level | Category | Zone |
|---|---|---|
| Major | Management | Zone 4 |
| Minor | Hospitality, Leisure, Sport & Tourism | Zone 4 |
Top journal: noReview journal: no
CAS Xinrui Journal Ranking (March 2026)Management Zone 3
| Level | Category | Zone |
|---|---|---|
| Major | Management | Zone 3 |
| Minor | Hospitality, Leisure, Sport & Tourism | Zone 3 |
Top journal: noReview journal: not marked
CAS Journal Ranking, previous upgraded edition (December 2023)Management Zone 4
| Level | Category | Zone |
|---|---|---|
| Major | Management | Zone 4 |
| Minor | Hospitality, Leisure, Sport & Tourism | Zone 4 |
Top journal: noReview journal: no
JCR / CiteScore quartiles on the journal's website
- JCR Q2 · best quartile · 2025
- CiteScore Q1 · 2025
Publisher-reported: JCR figures are Clarivate's and CiteScore figures Scopus's to confirm; both are a different system from the CAS zones.Publisher website
Database indexing
ESCIScopusLetPub
International journal early-warning lists: not listed in any editionLetPub
Indexing the journal's website claims
INSPECCAB AbstractsPublisher website
Other: OCLC, Cambridge Scientific Abstracts, CABI, CIRET, CSA, EBSCOhost Online Research Databases, Electronic Collections Online (OCLC), Eflow-D, eRTR: e-Review of Tourism Research, Food Science and Technology Abstracts, IndexCopernicus, Institute for Tourism, Intute, JournalSeek, Links@Ovid, New Zealand Bibliographic Database, NewJour, OCLC ArticleFirst, Ovid Linksolver, PSYCLINE, Tourism Insight, Tourism Research Links
As the journal's website lists them, not checked against each database; for Web of Science editions the records above apply.
Editions, and major and minor categories, are shown separately and never merged into one zone; check which edition your institution uses before you submit or report.
Metrics
Impact metrics and publication volume
Impact
- Impact factor (publisher) 2025
- 2.8Publisher website ·
- 5-year impact factor (publisher) 2025
- 3.5Publisher website ·
- CiteScore 2026-06
- 10LetPub ·
- CiteScore (publisher) 2025
- 10Publisher website ·
- SJR 2026-06
- 0.63LetPub ·
- SJR (publisher) 2025
- 0.63Publisher website ·
- SNIP 2026-06
- 1.18LetPub ·
- SNIP (publisher) 2025
- 1.18Publisher website ·
- h-index
- 65OpenAlex ·
- i10-index
- 490OpenAlex ·
- 2-year mean citedness
- 2.65OpenAlex ·
- Self-citation rate
- 10.7%LetPub ·
- Share of gold OA articles
- 1.77%LetPub ·
Volume
- Articles per year
- 127LetPub ·
- Downloads per year (publisher)
- 166,000Publisher website ·
Articles by year OpenAlex count · 1,035 in total · the current year is incomplete
| Year | Articles | Open access | Citations |
|---|---|---|---|
| 2026 | 107 | 4 | 27 |
| 2025 | 128 | 7 | 393 |
| 2024 | 72 | 5 | 394 |
| 2023 | 83 | 7 | 840 |
| 2022 | 99 | 10 | 1,605 |
| 2021 | 56 | 7 | 1,520 |
Sources count differently and were observed at different times, so each source's own value is kept; "publisher" marks figures from the journal's website.
Review & acceptance
Review time and acceptance
Review time from article dates manuscript dates registered with Crossref · to
Too few articlesOnly 1 articles from the last 24 months carry both submission and acceptance dates, too few for a median
Only articles that were accepted and published are counted, not the time spent on rejected manuscripts, so this usually runs longer than a publisher's "time to first decision".
Figures by source
- Acceptance rate (publisher)
- 20%Publisher website ·
- Submission to first decision
- 5 daysPublisher website ·
- First decision after review
- 127 daysPublisher website ·
- Acceptance to publication
- 7 daysPublisher website ·
Community reports come from authors' own submissions (confidence 0.5) and are not a promise from the journal; for publisher figures, the journal's own definitions apply.
Fees & open access
APC and open-access policy
Subscription journalLetPub
A subscription journal: articles are read by subscription or purchase, and authors usually pay no publication charge.
| Source | APC | Fee waiver | License | Observed |
|---|---|---|---|---|
| Publisher website | Yes, amount not published | — | — |
The journal's website is authoritative for fees; sources were observed at different times and each keeps its own value, without averaging.
Submission
Article types and submission policies (journal website)
Policy excerpts from the journal's websiteOpen access, Peer review
- Open access Open access
Journal of Quality Assurance in Hospitality & Tourism is a hybrid open access journal that is part of the Taylor & Francis Open Select publishing program, giving you the option to publish open access. Publishing open access means that your article will be free to access online immediately on publication, increasing the visibility, readership, and impact of your research. Why choose open access? In…
Source ↗Publisher website ·- Peer review
All research articles in this journal have undergone rigorous anonymized peer review, based on initial editor screening and anonymous refereeing by at least two anonymous referees; reviewers are assigned based on subject expertise. Model summary
All research articles in this journal have undergone rigorous anonymized peer review, based on initial editor screening and anonymous refereeing by at least two anonymous referees; reviewers are assigned based on subject expertise.
Source ↗Publisher website ·
Excerpts are quoted from the journal's website; "model summary" lines are written by Workers AI and checked against the text. The journal's website is authoritative.
Profile
Publication details and official links
- Publisher
- Taylor & Francis
- ISSN
- 1528-008X
- Electronic ISSN
- 1528-0098
- Latest issue on the website
- Volume 27, Issue 6 (2026)
- Official links
- Journal homepage ↗OpenAlex
- Submission system ↗Publisher website
FAQ
Frequently asked questions about Journal of Quality Assurance in Hospitality & Tourism
What CAS zone is Journal of Quality Assurance in Hospitality & Tourism in?
In the 2025 upgraded edition of the CAS Journal Ranking, Journal of Quality Assurance in Hospitality & Tourism is in Zone 4 of Management, and in Zone 4 of the minor category Hospitality, Leisure, Sport & Tourism. In the 2026 Xinrui edition it is in Zone 3 of Management. Zones from different editions, and from major and minor categories, are not interchangeable.
What is the impact factor of Journal of Quality Assurance in Hospitality & Tourism?
The journal's website gives an impact factor of 2.8 (2025); this is the journal's own figure, as LetPub lists none for it; CiteScore 10, h-index 65.
How long does peer review take at Journal of Quality Assurance in Hospitality & Tourism?
The publisher reports about 127 days (first decision after review); the journal's website gives an acceptance rate of 20%. Article statistics cover accepted papers only, publisher figures follow the journal's own definitions, and community reports come from authors' own submissions; none is a promise from the journal.
What JCR quartile is Journal of Quality Assurance in Hospitality & Tourism in?
The journal's website gives JCR Q2 (best quartile). JCR quartiles are Clarivate's to confirm and a different system from the CAS zones; in the CAS ranking the journal is in Zone 4 of Management.
Which databases index Journal of Quality Assurance in Hospitality & Tourism?
According to LetPub and DOAJ records, Journal of Quality Assurance in Hospitality & Tourism is indexed in ESCI and Scopus. The journal's website also lists INSPEC and CAB Abstracts; that list has not been checked against each database.
Is Journal of Quality Assurance in Hospitality & Tourism open access, and what is the APC?
Journal of Quality Assurance in Hospitality & Tourism is a subscription journal. APC charged, amount not published.
Sources and updates
The facts on this page come from LetPub, Publisher website, OpenAlex; every figure is tagged with its source and the date it was observed, and conflicting values are kept per source. LetPub source page: view ↗ (archived 2026-08-26). Last updated: .