Journal profile · Engineering-Industrial and Manufacturing Engineering
International Journal of Services and Operations Management
ISSN 1744-2370 · eISSN 1744-2389 · Inderscience Publishers
International Journal of Services and Operations Management: subscription journal; APC charged, amount not published; 171 articles in 2025; indexed in Scopus.
Scope
Aims, scope and focus
International Journal of Services and Operations Management is published by Inderscience Publishers. By OpenAlex counts of its recent articles, its largest topics are Quality and Supply Management, Customer Service Quality and Loyalty and Sustainable Supply Chain Management, together about 33.8% of its articles. Its main subfields are Strategy and Management. (generated from OpenAlex topic counts and CAS ranking data)
Operations strategy in services/manufacturing, SMEs Designing service/manufacturing enterprises, virtual enterprises Value chain perspectives Service blue printing Service delivery process, performance measures/metrics Managing capacity Managing and measuring quality Information technology, MRP, ERP Human resources Production planning and control, scheduling, JIT Lean/agile production Supply chain/inventory management Product and process design E-commerce and operations Location and facility planning More on this journal... ObjectivesThe main objectives of IJSOM are to promote research and practice of new strategies, techniques and technologies for improving the organisational competitiveness of both service and manufacturing industries around the world. IJSOM aims to help professionals working in the field of services and operations management, academic educators, industry consultants, and practitioners to contribute, to disseminate and to learn from each other's work. The global dimension is emphasised to overcome cultural and national barriers and to meet the accelerating technological changes and changes in global economy. IJSOM aims to act as a forum for exchanging innovative ideas and sharing research and practical experiences in services and operations management. IJSOM will publish high quality articles in all areas of manufacturing and service operations management.ReadershipIJSOM is a forum to help professionals, academics, researchers, practitioners and policy makers, working in the field of services and operations management, to discuss the important ideas, concepts and disseminate information and to learn from each other's work.ContentsIJSOM publishes original papers, review papers, technical reports, case studies, conference reports, management reports, book reviews, notes, commentaries, and news. IJSOM will also publish paper addressing simulation and mathematical models. Special Issues devoted to important topics in services and operations management will occasionally be published.
From the journal's Aims & Scope
Research area (LetPub): Engineering-Industrial and Manufacturing Engineering
Editor-in-chief Angappa GunasekaranPublisher website
Main research topics OpenAlex counts of recent articles; shares are approximate
- Quality and Supply ManagementBusiness, Management and Accounting15.2%
- Customer Service Quality and LoyaltyBusiness, Management and Accounting9.9%
- Sustainable Supply Chain ManagementBusiness, Management and Accounting8.7%
- Supply Chain and Inventory ManagementBusiness, Management and Accounting8.1%
- Management and Optimization TechniquesBusiness, Management and Accounting7%
- Multi-Criteria Decision MakingDecision Sciences5.7%
- Service and Product InnovationBusiness, Management and Accounting3.9%
- Management Systems and Quality ImprovementBusiness, Management and Accounting3.7%
Rankings & indexing
CAS ranking and database indexing
CAS Journal Ranking
CAS Journal Ranking, upgraded edition (March 2025)Not covered
Not covered by this edition.
CAS Xinrui Journal Ranking (March 2026)Not covered
Not covered by this edition.
CAS Journal Ranking, previous upgraded edition (December 2023)Not covered
Not covered by this edition.
CiteScore quartiles (Scopus, June 2026 release)
| Subject | Quartile | Rank | Percentile |
|---|---|---|---|
| Industrial and Manufacturing Engineering | Q3 | 277/425 | 34th |
| Management of Technology and Innovation | Q4 | 246/317 | 22nd |
| Management Science and Operations Research | Q4 | 185/225 | 18th |
Scopus ranks journals by CiteScore within each subject: the 75th percentile and above is Q1, then a quartile every 25 points. A different system from the CAS zones.LetPub
Database indexing
ScopusLetPub
International journal early-warning lists: not listed in any editionLetPub
Indexing the journal's website claims
INSPECCAB AbstractsPublisher website
As the journal's website lists them, not checked against each database; for Web of Science editions the records above apply.
Editions, and major and minor categories, are shown separately and never merged into one zone; check which edition your institution uses before you submit or report.
Metrics
Impact metrics and publication volume
Impact
- CiteScore 2026-06
- 1.4LetPub ·
- CiteScore (publisher) 2025
- 1.4Publisher website ·
- SJR 2026-06
- 0.22LetPub ·
- SNIP 2026-06
- 0.31LetPub ·
- h-index
- 36OpenAlex ·
- i10-index
- 323OpenAlex ·
- 2-year mean citedness
- 0.28OpenAlex ·
- Share of gold OA articles
- 0%LetPub ·
Articles by year OpenAlex count · 2,162 in total · the current year is incomplete
| Year | Articles | Open access | Citations |
|---|---|---|---|
| 2026 | 77 | 16 | 361 |
| 2025 | 171 | 21 | 653 |
| 2024 | 135 | 22 | 858 |
| 2023 | 171 | 3 | 948 |
| 2022 | 144 | 0 | 844 |
| 2021 | 174 | 14 | 946 |
Sources count differently and were observed at different times, so each source's own value is kept; "publisher" marks figures from the journal's website.
Review & acceptance
Review time and acceptance
- Peer review
- Double anonymous peer reviewPublisher website
Community reports come from authors' own submissions (confidence 0.5) and are not a promise from the journal; for publisher figures, the journal's own definitions apply.
Fees & open access
APC and open-access policy
Subscription journalLetPub
A subscription journal: articles are read by subscription or purchase, and authors usually pay no publication charge.
| Source | APC | Fee waiver | License | Observed |
|---|---|---|---|---|
| Publisher website | EUR 1,700 | — | — |
Other charges and waivers (author guidelines)
- Other fees
- Charged; see the journal's website for the amount
- Submission fee
- Charged; see the journal's website for the amount
The journal's website is authoritative for fees; sources were observed at different times and each keeps its own value, without averaging.
Submission
Article types and submission policies (journal website)
Policy excerpts from the journal's websiteOpen access
- Open access Open Access
There are no fees for publishing with Inderscience, unless you require your article to be OA. OA articles accepted for publication are available online and freely accessible to all without any restriction except use for commercial purposes; a fee must be paid by the author(s) for an article to be made OA. Open Access papers may be published according to the Inderscience Open Access option.
Source ↗Publisher website ·
Excerpts are quoted from the journal's website; "model summary" lines are written by Workers AI and checked against the text. The journal's website is authoritative.
Profile
Publication details and official links
- Publisher
- Inderscience Publishers
- ISSN
- 1744-2370
- Electronic ISSN
- 1744-2389
- Official links
- Journal homepage ↗OpenAlex
FAQ
Frequently asked questions about International Journal of Services and Operations Management
Which databases index International Journal of Services and Operations Management?
According to LetPub and DOAJ records, International Journal of Services and Operations Management is indexed in Scopus. The journal's website also lists INSPEC and CAB Abstracts; that list has not been checked against each database.
Is International Journal of Services and Operations Management open access, and what is the APC?
International Journal of Services and Operations Management is a subscription journal. APC charged, amount not published.
Sources and updates
The facts on this page come from LetPub, OpenAlex, Publisher website; every figure is tagged with its source and the date it was observed, and conflicting values are kept per source. LetPub source page: view ↗ (archived 2026-08-26). Last updated: .