Journal profile · COMPUTER SCIENCE, INFORMATION SYSTEMS
International Journal of Information Systems in the Service Sector
ISSN 1935-5688 · eISSN 1935-5696 · IGI Global Publishing
International Journal of Information Systems in the Service Sector: CAS Zone 4 · Management (2025 upgraded edition); subscription journal; 7 articles in 2025; indexed in ESCI and Scopus.
Scope
Aims, scope and focus
International Journal of Information Systems in the Service Sector is published by IGI Global Publishing and is in Zone 4 of Management in the CAS Journal Ranking (2025 upgraded edition). By OpenAlex counts of its recent articles, its largest topics are Technology Adoption and User Behaviour, Digital Marketing and Social Media and Customer Service Quality and Loyalty, together about 37.1% of its articles. Its main subfields are Management Information Systems. (generated from OpenAlex topic counts and CAS ranking data)
Research area (LetPub): COMPUTER SCIENCE, INFORMATION SYSTEMS
Main research topics OpenAlex counts of recent articles; shares are approximate
- Technology Adoption and User BehaviourDecision Sciences17.6%
- Digital Marketing and Social MediaSocial Sciences11%
- Customer Service Quality and LoyaltyBusiness, Management and Accounting8.6%
- Service-Oriented Architecture and Web ServicesComputer Science6.6%
- Service and Product InnovationBusiness, Management and Accounting5.1%
- Consumer Retail Behavior StudiesBusiness, Management and Accounting4.6%
- Big Data and Business IntelligenceBusiness, Management and Accounting4.4%
- Information Technology Governance and StrategyBusiness, Management and Accounting4.2%
Rankings & indexing
CAS ranking and database indexing
CAS Journal Ranking
CAS Journal Ranking, upgraded edition (March 2025)Management Zone 4
| Level | Category | Zone |
|---|---|---|
| Major | Management | Zone 4 |
| Minor | Computer Science, Information Systems | Zone 4 |
Top journal: noReview journal: no
CAS Xinrui Journal Ranking (March 2026)Management Zone 4
| Level | Category | Zone |
|---|---|---|
| Major | Management | Zone 4 |
| Minor | Computer Science, Information Systems | Zone 4 |
Top journal: noReview journal: not marked
CAS Journal Ranking, previous upgraded edition (December 2023)Not covered
Not covered by this edition.
Database indexing
ESCIScopusLetPub
International journal early-warning lists: not listed in any editionLetPub
Editions, and major and minor categories, are shown separately and never merged into one zone; check which edition your institution uses before you submit or report.
Metrics
Impact metrics and publication volume
Impact
- CiteScore 2026-06
- 2.6LetPub ·
- SJR 2026-06
- 0.19LetPub ·
- SNIP 2026-06
- 0.25LetPub ·
- h-index
- 19OpenAlex ·
- i10-index
- 77OpenAlex ·
- 2-year mean citedness
- 1.13OpenAlex ·
- Share of gold OA articles
- 100%LetPub ·
Volume
- Articles per year
- 9LetPub ·
Articles by year OpenAlex count · 410 in total · the current year is incomplete
| Year | Articles | Open access | Citations |
|---|---|---|---|
| 2026 | 16 | 13 | 17 |
| 2025 | 7 | 5 | 7 |
| 2024 | 1 | 1 | 3 |
| 2023 | 3 | 1 | 0 |
| 2022 | 41 | 2 | 123 |
| 2021 | 36 | 5 | 141 |
Sources count differently and were observed at different times, so each source's own value is kept; "publisher" marks figures from the journal's website.
Fees & open access
APC and open-access policy
Subscription journalLetPub
A subscription journal: articles are read by subscription or purchase, and authors usually pay no publication charge.
No source has fee information yet; check the journal's website.
The journal's website is authoritative for fees; sources were observed at different times and each keeps its own value, without averaging.
Profile
Publication details and official links
- Publisher
- IGI Global Publishing
- ISSN
- 1935-5688
- Electronic ISSN
- 1935-5696
FAQ
Frequently asked questions about International Journal of Information Systems in the Service Sector
What CAS zone is International Journal of Information Systems in the Service Sector in?
In the 2025 upgraded edition of the CAS Journal Ranking, International Journal of Information Systems in the Service Sector is in Zone 4 of Management, and in Zone 4 of the minor category Computer Science, Information Systems. In the 2026 Xinrui edition it is in Zone 4 of Management. Zones from different editions, and from major and minor categories, are not interchangeable.
Which databases index International Journal of Information Systems in the Service Sector?
According to LetPub and DOAJ records, International Journal of Information Systems in the Service Sector is indexed in ESCI and Scopus.
Is International Journal of Information Systems in the Service Sector open access, and what is the APC?
International Journal of Information Systems in the Service Sector is a subscription journal. Fee information is not available yet; check the journal's website.
Sources and updates
The facts on this page come from LetPub, OpenAlex; every figure is tagged with its source and the date it was observed, and conflicting values are kept per source. LetPub source page: view ↗ (archived 2026-08-26). Last updated: .